Terms & Conditions

Effective Date: 14-08-2026
Last Updated: 14-08-2026

Welcome to FluxMartIndia.shop, operated by White Matrix.

These Terms & Conditions (“Terms”, “Terms & Conditions”, or “Agreement”) govern your access to and use of https://fluxmartindia.shop (the “Website”) and your purchase or use of products offered through the Website.

By accessing, browsing, registering on, or purchasing from FluxMartIndia.shop, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use the Website or place an order.

1. About Us

Business/Legal Name: White Matrix
Website: FluxMartIndia.shop
Email: whitematrixdigital@gmail.com
Phone: +91 7728833104

Business Address:
808-B, F-79-80, 8th Floor,
DLF Prime Tower, Okhla Phase 1,
Industrial Area, New Delhi, Delhi - 110020, India

FluxMartIndia.shop may sell both physical products and digital products, including but not limited to toys, RC cars, children's slippers and shoes, accessories, downloadable products, and other products displayed on the Website.

2. Eligibility to Use the Website

By using this Website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate and complete.
  • You will use the Website only for lawful purposes.
  • You will not use the Website to commit fraud, abuse, or any unlawful activity.

If you are under the age required to independently enter into a contract under applicable law, you should use the Website and make purchases only with the involvement and permission of your parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on the Website are accurate.

However:

  • Product colours may appear slightly different depending on your device or screen.
  • Images may be for illustrative purposes where clearly indicated.
  • Product dimensions and specifications may have reasonable manufacturing variations.
  • Product packaging may vary from the images shown.
  • Availability may change without prior notice.
  • Manufacturers may change product specifications or packaging.

We do not intentionally misrepresent the characteristics, quality, quantity, or features of products offered on the Website.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase
  • Discontinue products
  • Modify product specifications
  • Correct errors in product information
  • Cancel an order where a product is unavailable or cannot reasonably be supplied

If we cancel an order after payment has been received, the applicable amount will be refunded in accordance with our Refund & Cancellation Policy and applicable law.

5. Prices

All product prices displayed on the Website are shown in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, delivery charges, discounts, offers, or other charges will be displayed where applicable during the purchasing process.

We reserve the right to change product prices at any time. A price change will not normally affect an order that has already been accepted and confirmed, except where correction is required due to an obvious pricing or technical error.

6. Orders

When you place an order, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation by email, SMS, WhatsApp, or another communication method provided by you.

An order is subject to acceptance, availability, payment confirmation, and other applicable conditions.

We reserve the right to cancel or refuse an order in reasonable circumstances, including:

  • Product unavailability
  • Incorrect product or pricing information
  • Suspected fraudulent activity
  • Payment failure
  • Duplicate or unusually large orders
  • Delivery limitations
  • Incorrect or incomplete customer information
  • Violation of these Terms

Where an order is cancelled after payment, applicable refunds will be processed according to our Refund & Cancellation Policy and applicable law.

7. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Name
  • Email address
  • Mobile number
  • Billing information
  • Shipping address
  • PIN code
  • Any other information necessary to process or deliver your order

We are not responsible for delays